What We Do

We provide a complete, practitioner-focused dispensing service designed to integrate seamlessly into your practice. From herbs and nutritional compounding to supplements, creams, and custom packaging - everything is handled with care, accuracy, and efficiency, so you can prescribe confidently.

Founded by a qualified naturopath

After four years of study, years in practice, and hands-on experience managing dispensing and warehouse operations in a large naturopathic clinic, one thing became clear: dispensing needed to be simpler.

This business was created from a genuine desire to support fellow practitioners - removing the time pressure, complexity, and cost associated with running a dispensary, while maintaining high clinical standards and care.

Every system, process, and offering has been designed with practitioners in mind. Just reliable, thoughtful support - from someone who has your back.

Dispensary & Co. exists to make dispensing a simple, streamlined extension of your practice, so you can spend less time on logistics and more time with your clients.

By naturopaths, For Naturopaths
By naturopaths, For Naturopaths

We work alongside naturopaths and nutritionists at every stage of their career, from final-year students and new graduates to established practitioners, clinics, and growing companies. No matter where you’re at, the goal is the same: to remove the complexity so you can focus on your clients and your practice.

1. Register as a  practitioner

Upload your qualifications, or if you’re a student, your academic transcript for quick approval. Start your Account Application here.

2. Submit prescriptions

Easily create, submit, and manage prescriptions through our practitioner-friendly prescription builder.

3. We dispense & ship

Orders are prepared carefully and dispatched promptly, with same-day shipping for orders placed before 1pm

4. You stay in control

Manage pricing, client communication, and care.

FREQUENTLY ASKED QUESTIONS

How does pricing and markup work?

We operate on a wholesale-to-practitioner model. You purchase products from us at wholesale pricing and invoice your clients separately at a price you choose. This gives you full control over your margins and how products fit into your practice.

See our "Pricing Your Prescriptions For Profit" handout on the Practitioner Hub for more guidance on how to price your prescriptions.

Do you ship orders directly to my client?

Yes. We can ship orders straight to your client or to your practice.

How quickly are orders prepared and sent?

Orders placed before 1pm (AEST) are prepared and dispatched the same business day.

Orders submitted after this time, or on weekends and public holidays, are prepared the next business day. If something is urgent, let us know - we’ll always do our best to prioritise.

How do payments work?

We accept credit card, bank transfer, and PayID.

Using PayID
PayID and Bank Transfer allows you to place an order without paying immediately, which is helpful if you invoice your client first.

  • Submit your order
  • Select PayID/Bank Transfer
  • Your order is held securely
  • Pay when ready

Once payment clears, we dispatch. This gives flexibility without delaying your client’s care.

Let us know if you would like the invoice sent directly to clients for your order in the "Notes For Dispensary" box.

Do you ship outside Australia?

Yes, international shipping is available.

Because regulations vary by country, we ask that you email us before placing an international order so we can confirm shipping options and ensure the destination allows herbal products.

Who prepares my orders?

Dispensary & Co. is built by naturopaths, for naturopaths.

All orders are prepared and overseen by a qualified naturopath with years of clinical experience and hands-on dispensing and warehouse expertise. Care, accuracy, and professionalism are central to everything we do.

Can I use my own branding?

Yes. You’re welcome to use your own branding and include additional materials such as:

  • Practice notes
  • Educational handouts
  • Branded inserts
  • Your own labels

Simply contact us first for delivery details to send us your branding, and let us know what you’d like included.

If you’d prefer to use our labels and packaging, they come in a minimal design with plain white labels featuring a small floral detail.

What if you don’t stock something I prescribe?

Let us know. Our range is shaped by practitioner needs, and we regularly source products on request. If something is missing, we’ll do our best to make it available.

Do you support new graduates or early-career practitioners?

Yes - very much so.

Dispensary & Co. was created by a naturopath who understands how overwhelming early practice can feel. If you’d like guidance around dispensing, compounding, or general workflow, we’re always happy to support you.

Can students open an account?

Yes.

Final-year naturopathy, nutrition, or herbal medicine students can open an account by submitting proof of enrolment or clinical placement. Orders are intended for personal, family, or educational use only.

Still have questions?

You’re always welcome to reach out via email or social media. You’ll be speaking directly with the naturopath behind the dispensary.

Contact our Team